Massage Therapy and Wellness Coaching FAQ
If you have questions about YOU EMPOWERED, you are in the right place. This page covers the most common wellness program questions and massage therapy questions answered honestly, so you can decide what fits your life before you ever reach out. Whether you are curious about which health and wellness program might suit you, how sessions are delivered, or how to get in touch with Jeannie Fitzgerald in Crossville, TN, you will find straightforward answers below. When something is not yet confirmed, we say so rather than guess.
Frequently Asked Questions
Your Wellness Program Questions and Massage Therapy Questions, Answered
What is the difference between the three health and wellness programs?
YOU EMPOWERED offers three named programs: Nourish, Transform and Thrive, and Nutritional Health and Wellness Mastery. Nourish is the foundational option and includes an initial in-person meeting followed by five weekly online sessions of roughly 45 minutes each. Transform and Thrive and Nutritional Health and Wellness Mastery are longer programs that combine in-person and Zoom sessions over a greater period of time. The exact features and confirmed durations for the two longer programs are still being finalized, so the best way to find out which one fits your situation is to reach out to Jeannie directly for a free consultation.Are the health and wellness programs available online, in person, or both?
Each program begins with a personal in-person meeting at the Crossville, TN office inside ER to Go Total Wellness. After that first meeting, sessions use a mix of in-person and online formats depending on the package you choose. The Nourish program, for example, continues with weekly online sessions after the initial meeting. The hybrid approach means you get a real personal connection from the start and the flexibility of online follow-through as the program continues. If you have a preference for more in-person time, that is worth discussing with Jeannie when you get in touch.Who are the health and wellness programs designed for?
The programs are built for adults who feel they are not quite living their best life and want practical, manageable support. That includes people with weight or general health concerns, busy individuals, couples, and families looking for realistic changes around food, hydration, movement, and daily habits. The approach is individualized rather than one-size-fits-all. Jeannie works with your real schedule and circumstances rather than asking you to overhaul everything at once. The programs center on sustainable progress rather than drastic diets or intensive fitness routines.Is a free consultation available, and how do I request one?
Yes, a free consultation is available. The preferred way to get started is to text Jeannie at 931-200-2432. If you would rather not text, you can fill out the short inquiry form on the Contact page with your name, phone number, and a brief message about what you are looking for. Either way, there is no commitment involved in reaching out. Jeannie will connect with you to talk through your situation and help you figure out whether a health and wellness program or another service is the right fit. No online booking or immediate appointment confirmation is implied by contacting us.Are free wellness classes available in the Crossville area?
Yes. YOU EMPOWERED offers free wellness classes through community locations in the Crossville, TN area. The current format includes a six-week, one-hour class offered through the library. Similar free education may also be offered at senior centers and other community spots. These classes introduce practical wellness concepts in a familiar, approachable setting, covering topics like nutrition basics, hydration, gentle movement, and building healthier daily habits. They are a low-pressure way to learn more about wellness without any cost or commitment.How does massage therapy fit in with the wellness programs?
Massage therapy and the health and wellness programs are two separate service paths offered under the YOU EMPOWERED brand. Massage therapy is an in-person service backed by more than 31 years of experience from Jeannie Fitzgerald, a Licensed Massage Therapist, and is available as a standalone service focused on relaxation and wellness support. The health and wellness programs involve coaching, education, and practical lifestyle support over a longer period. You do not need to participate in a wellness program to book a massage, and you do not need to be a massage client to join a program.Where is YOU EMPOWERED located, and what are the hours?
YOU EMPOWERED is located at 1020 Main Street, Crossville, TN 38555, inside ER to Go Total Wellness. Regular hours are Monday, Tuesday, Wednesday, and Friday from 8:00 a.m. to 5:00 p.m. Saturday appointments may be available by special arrangement. The best way to confirm current availability is to text Jeannie at 931-200-2432 or send a message through the Contact page inquiry form.
What topics do the health and wellness programs cover?
The programs cover practical, everyday wellness topics including nutrition, hydration, gentle movement, healthy shopping, simple meal preparation, and building sustainable daily habits. Wellness education is woven throughout so you understand the reasoning behind the changes, not just a list of things to do. The goal is to make healthy choices feel achievable and realistic for your actual life, whether that means easier meals, movement that respects your age and ability, or small shifts in your daily routine. Jeannie is a Certified Health and Wellness Coach, not a medical provider, so the programs are not medical treatment or clinical nutrition services.
Still have questions? We're here to help. Contact us today or give us a call!


